Shipping
We will use Fedex, DHL, or other Speedpost services at our disposal to provide the quickest shipping possible.
North America - 40
South America - 40
Europe - 40
Oceania - 40
Asia - 25
At this time (Sept 2023), we are not able to ship to the following countries: Israel, North Korea, Cuba, Crimea, Iran, Syria, Russia, Belarus, Ukraine and The Crimea. Should we find that we are unable to ship to the country of your choice or that there are other restrictions in place, we will contact you immediately for an alternate address or to refund your purchase in full (if an alternate shipping address is not an option).
All products will be shipped within 5 working days after order is received. Shipping time varies depending on the destination. Once a package is shipped we have no control over how long it will take to arrive. We also have no control over whether or not
your package is delayed in your country’s customs office.
All prices are excluding tax and duties. You may be subject to local duty/import taxes if they apply; these will be claimed on behalf of local customs by our shipping carrier prior to delivery. If the taxes and customs fees are not paid, your order will be returned.
Warranty
The Estrowerk warranty is valid for a period of two years from the date of order.
The limited mechanical warranty covers cosmetic and mechanical issues that result from an error during production or assembly.
Damage due to improper use - activities such as (but not limited to) playing golf, using a power drill, go-karting can damage your timepiece. This is not covered by the warranty. Forgetting to lock the crown before swimming is also a user error and not covered under the warranty.
Damage due to modifications or procedures carried out by the customer or an uncertified third party automatically voids the warranty.
Wear and tear is part of the watch ownership experience and not something covered by the warranty. Any cosmetic issues spotted on receipt should be brought to our attention immediately. It's impossible to determine what is wear and tear and what was a cosmetic defect after the watch has been worn.
External coatings such as DLC and AR coatings on crystal will wear and the wearing pattern varies form individual to individual based on use case. This wear and tear is not covered by the warranty.
Return and Exchanges
At this time (Sept 2023), we are not accepting return and exchange, unless there is a warranty claim.
For more information, please visit our terms and condition page, or contact us via the contact form.